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Coaching/Business
Management Program for Loan Officers
Coaching
and Business Management are pieces of the same concept.
The idea of coaching is to enhance someone’s performance.
To do that, the coach must be able to establish what the
individual is doing as compared to what they should be doing.
This is achieved through the business management model.
Through
this process, whether working with a new or existing loan officer, the
coach can analyze what performance components to work on; sales
efforts, service delivery, general organization or even personal
matters.
Coaching
is not a remedial effort. Many
candidates for performance coaching are forced to participate and, as a
result, it is perceived as punishment. He or she will strive to
avoid it. For
those people who believe that getting help carries a stigma, look at
professional athletes. The athletes at the very highest
levels have coaches.
We
have tried to avoid the stigma of coaching being remedial. For
players who aren’t performing at an acceptable level coaching can help.
Still, it is impossible to guarantee results in an environment where
there is not a commitment to retaining employees and providing an
ongoing program.
Are you a candidate for coaching?
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